Quick Contact Guide to Member Services
The table below gives a quick guide as to how to access each of the services offered by the Joint Branch Board. Full Information on all the services is provided in the Member Service Insurance Section of this website.
| Service | Contact | Reference |
| Life Insurance | Fed Office/Rep | |
| Terminal Prognosis Advance | Fed Office/Rep | |
| Permanent Total Disablement | Fed Office/Rep | |
| Loss of Eye/Limb/Hearing | Fed Office/Rep | |
| Hospitalisation Benefit | Fed Office/Rep | |
| Critical Illness | Fed Office/Rep | |
| Child Critical Illness | Fed Office/Rep | |
| Child Death Grant | Fed Office/Rep | |
| RedArc Assistance (Care Advisory Service) | 01273 716700 | |
| Sick Pay Benefit | Fed Office/Rep | |
| Criminal Prosecution | Fed Office/Rep | |
| Claim for Personal Injury | 0844 800 0129 | LES/256/0782 |
| Claim for Damage to Home | 0844 800 0129 | LES/256/0782 |
| Tenancy/Residential Disputes | 0844 800 0129 | LES/256/0782 |
| Consumer Disputes | 0844 800 0129 | LES/256/0782 |
| Breach of Data Protection Act Defence | 0844 800 0129 | LES/256/0782 |
| Uninsured Loss recovery | 0844 800 0129 | LES/256/0782 |
| Motor Prosecution defence | 0844 800 0129 | LES/256/0782 |
| Defence of Discrimination Allegation | 0844 800 0129 | LES/256/0782 |
| Pursuit of claim in Probate dispute | 0844 800 0129 | LES/256/0782 |
| Employment Dispute (unfair dismissal) | 0844 800 0129 | LES/256/0782 |
| Defence of Trustee act or omission | 0844 800 0129 | LES/256/0782 |
| Representation at FAIs | 0844 800 0129 | LES/256/0782 |
| Tax Enquiry Defence | 0844 800 0129 | LES/256/0782 |
| Legal Helpline | 0844 800 0129 | LES/256/0782 |
| ID Theft protection | 01384 377000 | LES/256/0783 |
| Dental Injury (Worldwide) | 0800 838 951 | |
| Emergency Dental Treatment (Worldwide) | 0800 838 951 | |
| Dental Hospital Benefit | 0800 838 951 | |
| Dental Callout | 0800 838 951 | |
| Mouth Cancer Cover | 0800 838 951 | |
| Emergency Worldwide Dental helpline | 01962 844571 | |
| Breakdown of Main Heating System | 0844 249 8454 | |
| Plumbing and Drainage Problems | 0844 249 8454 | |
| Damage to or failure of home security | 0844 249 8454 | |
| Breakage/failure of sole toilet | 0844 249 8454 | |
| Loss of domestic Power Supply | 0844 249 8454 | |
| Lost Keys | 0844 249 8454 | |
| Vermin Infestation | 0844 249 8454 | |
| Family Travel Policy | 0845 0038069 | Tayside Police Federation |
| Roadside Assistance | 03336 007351 | Collar Number |
| Injury at Work | Fed Office/Rep | |
| Road Accident at Work | Fed Office/Rep | |
| Pension Medical appeal | Fed Office/Rep | |
| Misconduct Representation | Fed Office/Rep | |
| Proximo Uninsured Loss Recovery (RTAs) | TBC |
Additional legal services such as Conveyancing, Power of Attorney, Preparation of wills, Mortgage Finding, Financial Review etc are being offered by Clark Thomson (0844 880 4222), RBS MacDonald (01382 202025) and Thorntons (01382 229111).
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